In the past three years, consumers and marketers alike have seen more disruption and transformation in their habits and behaviors than probably in the...
Major shifts like hybrid working mean the pressure is on for your IT teams to minimise business-critical incidents. When you break down barriers between...
Digital transformation is a necessary yet often arduous process. Even with buy-ins from key decision-makers and investments in the right solutions, implementing...
It’s been a wild few years for marketers. In 2018, after Cambridge Analytica practices were revealed, we saw consumers stand up for themselves, advocating...
As more brands continue to move forward toward digitization, there is a need for brands to deliver an exceptional overall shopping experience to win over...
This paper will show rather than merely tell, taking you through the privacy landscape, the four types of consumer data and how zero-party data is the...
Customer experience (CX) has historically been a marketing team mandate to innovate across sales, service and commerce. But retail teams have increasingly...
AI and other analytics technologies are driving incredible innovations and advancements that are making it possible to do things with data that business...
In questo eBook di 6 pagine Aberdeen mostra come le organizzazioni di oggi sono focalizzate sulla razionalizzazione e l'automazione dei flussi di lavoro...
De betrokkenheid van werknemers is de hoeksteen van klanttevredenheid. Toch hebben veel organisaties geen duidelijk zicht op hun onderlinge afhankelijkheden...
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